Consumer Complaint Detail

KIA / OPTIMA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110123 Incident Date: Jun, 26 2007
Consumer's City: LAWRENCEVILLE Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Kia Motors America
Model Name: OPTIMA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KNAGD126825 Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a low mileage kia optima two years ago. shortly after purchasing this car the airbag light deployed. i took it to my local dealer service dept @ gwinnett place kia in duuth ga who at no charge made the light go off. driving out of the dealership the light came back on and they again corrected whatever it was that was making the light appear, assuring me just because the airbag light is on it will deploy and it is fine. two more time in the next few months for no reason again the light would appear and again i returned to the dealership. the last time 9 months agto when they installed a new airbag as they advise they did not know what was causing the light to come on agaim reassuring me just because the light was on the airbag would still deploy. i was frustrated at that point and although the light was on a few days later again, i felt assured i was in no danger and planned to trade in the car in the near future. now it is the same problem and when i took my car to a mechanic whom i trust and who is a teacher of auto mechanics at a local college, he informed me today they gave me the run around, assuring me this is regulated by the federal govenment and i am not safe; as long as the airbag light is on my airbag will not deploy at the time of an accident. i am now fearful kia hasl argued with me that despite the records of the mumerous times i have sought help from them for the same problem, the car is now over the 50k warranty and it is not their responsibility. they want to charge me $50.00 to just look at it and from there will charge me like anyone else. this is outrageous. i'm a single mom with kids and need to be safe. i will never purchase another kia products again and am considering hiring an attorney to intervene for me to resolve this. they never "fixed" the problem to begin with and now want me to pay?