Consumer Complaint Detail

BRIDGESTONE / BRIDGESTONE / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110272 Incident Date: Jun, 07 2007
Consumer's City: WESLEY CHAPEL Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: BRIDGESTONE Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2G2WC58C071 Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 12 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Update on 10192218 and 10192426. 2007 grand prix gxp dealer attempted repair transmission. per gms tech support, dealer pulled transmission, replaced final drive gears , and bearings. problem not resolved. dealer then replaced transmission, but with gm re-manufactured"part. also, dealer stated they could not obtain a brand new transmission for any repair because the factory saved new transmissions for the production line vehicles. 15 days at dealer. and was told car ready for pick-up. drove the car around the parking lot and noticed gear shift did not lock into place in any gear but manual. reverse, didn't work, and transmission shifted itself into neutral going down an incline. brought vehicle immediately back to dealer, who had to replace both front bridgestone tires due to out of round and irregular wear. latest set of tires were also defective, ordered two new bridgestone's under warranty. second set of replacement tires did not help. dealer told me there was nothing wrong with the replacement transmission, despite drive line shuddering. dealer stated operated as designed. *ak