| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007110333 | Incident Date: Jun, 04 2007 |
| Consumer's City: LA QUINTA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:door:hinge and attachments |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 5TDZA22C54S | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 28 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 19 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Driver's door detent weld failure. i have an '04 toyota sienna that on the driver's side door uses a detent strap to hold the door open at certain points. where the strap is held at, on the door, there are two spot welds that attach the bracket to the door. the strap is bolted to the bracket. the problem seems to be that two spot welds are not strong enough to hold this bracket. after i found out there was a problem with the door, i contacted my local toyota dealer, and the service person was ware of this condition . they said it would have to be sent out to a body shop to be repaired. after discussing it with this person and the service manager the dealerships position was that it was out of warranty and that there were no recalls on it at this time. i checked a website for toyota sienna vans and found that this problem was bigger than the dealer wanted to admit, and thousands of these door welds failed. one person posted that a local body shop was replacing 7 doors a week on average. i called the dealer that i bought the van from and without even seeing it they knew of the problem and said that they will take care of it under warranty. they claimed that toyota was working with them to take care off the problem. so, i want to know what it takes to make this or anything a"recall. is it up to the manufacturer to decide or just number of complaints. i urge anyone who has a problem like this, even if it was taken care of under warranty, to call toyota consumer affairs and let them know about it. the phone number is 800-331-4331. *ak |
