Consumer Complaint Detail

CHEVROLET / EQUINOX / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110350 Incident Date: Jun, 09 2007
Consumer's City: PITTSFIELD Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: EQUINOX Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2CNDL23F456 Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 26 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I bought the eqinox in the end of february 2005. i noticed a sour smell, and had the dealer clean interior because of the rotten smell. the smell persisted, and the dealer had the coolant system flushed and said that would cure the problem. then , when the weather warmed up and i turned on the vent light steam would come out of the vents and moisture on the window inside. i had the car in the shop again for 5 days, and they said they could not find anything wrong. they had flushed the system again and the smell was still there. two weeks later the engine light came on. i took it back to the originals dealer, and they determined the heater core was gone and they replaced it and seemed to run fine , except it seemed to run hot and would leave a large puddle. i complained, but the dealer told me that it was normal, and that all was okay. last month in may 2007 every time i stopped the temperature gauge would climb so the dealer replaced the thermostat. 3 weeks later the gauge would hit red every time i would stop at a light. i brought it back again this time they said the head gaskets were shot. i contacted chevrolet, and they were supposed to gave me the parts, but it still cost $918.00 since now i was out of warranty. i have spoken to several mechanics, and they claimed the engine heads warped due to the heater core problems in the beginning, and that if i had a private repairman repair the gaskets the job would have coasted $1000, and chevrolet did not give me any real break.*ak