| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007110408 | Incident Date: Jun, 28 2007 |
| Consumer's City: RANCHO CUCAMONGA | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: SIENNA | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure:body:hatchback/liftgate:support device/strut |
| Vehicle Involved in a Fire: No | Persons Injured: 1 |
| Vehicle's VIN#: 5TDZA23C14S | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 29 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 28 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: On 6/29/07 i opened the back door of my 2004 toyota sienna to put the stroller in. while i put the stroller in, the back door suddenly come down and hit my head. i try to open it again but it won't stay open and keep falling back down. i call toyota dealer and ask them about the problem. they told me that i may need to replace the back door shock. i asked them if it is still under warranty and they told me that it is not because my vehicle is 38,000 miles and more than 3 years. i believe this is a safety issue and it can cause serious injury. i believe toyota should recall and fix this problem free of charge. they told me it will cost me $270 to fix them and i make appointment with them for repair next week. *tr |
