Consumer Complaint Detail

FUTURA / FUTURA PLUS TOURING SE / P215

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110431 Incident Date: Jun, 28 2007
Consumer's City: NORFOLK Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Cooper Tire & Rubber Co.
Model Name: FUTURA PLUS TOURING SE Model Year: P215
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4GK54R7MX Date added to File: May, 23 2021
Date Complaint Received: Jun, 29 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2000
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Pep boys futura plus touring se p215/70r/15ww. part#wk14cpu754. purchased set of 4 on 4/28/2004 at hampton, virginia pep boys. belt separation after 18,000 miles. half the width of the tire for approximately 8 inches circumference bulged out approximately 1 inch. happened while setting in driveway. service advisor at dealer where purchased initially denied it was a defective tire, then said that is what he had been told to say by management. manager then offered to prorate and replace with same tire, that has now been rebadged as a definity tire, at a price that it was already being sold at in sets of 4. apparently he assumed i was ignorant. now running on spare and going to buy a set of michelin x ones at costco since my experience seems to indicate these tires are defective and the manufacturer knows it and is stonewalling. *tr