Consumer Complaint Detail

TOYOTA / SIENNA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110434 Incident Date: Apr, 25 2007
Consumer's City: CASTLE ROCK Consumer's State: CO
Vehicle Transmission Type: MAN Manufacturers Name: Toyota Motor Corporation
Model Name: SIENNA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate:support device/strut
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 30 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2004 toyota sienna rear liftgate failed numerous times - including falling without warning on my 5 year old daughter - she was not hurt thankfully. no warning - the gate would just start to fall. it did not matter if it was in "power lift mode" or manual. i took the van to toyota, hoping they would fix the problem. they said since i have 60k miles it is out of warranty. i took the van to my mechanic and he replaced the struts with others, that do not allow me to use the power option. *tr