Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007110534 | Incident Date: Jun, 28 2007 |
| Consumer's City: LANSING | Consumer's State: KS |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1C4GP64L1XB | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Apr, 18 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1999 chrysler town and country van and tnbis is the second time within the last 20 months the instrument cluster circuit board, part number 4874440, has failed. this circuit board, behind the instrument panel, controls most of the electrical circuits in the car. when it fails the gauges don't work, the warning lights don't work, the door locks fail, it affects the radio, and sometimes the car won't start. the problem is you never know when it will fail. this is the second circuit board we have had replaced. the two safety issues are the fact that the car may not start. the syptoms are very sporadic. sometimes only the gauges are affected. other times it won't start but may start the next day or next week. i was told this also affects the proper functioning of the driver and passenger air bags. when the gauges go out and the passive restraint system and air bag light goes on the chances are they would not function properly in an accident. chrysler either engineered this circuit board poorly, causing the high failure rate, or their supplier is shipping defective parts. this should be a fleet-wide recall. i called chrysler support and they said they would report the problem. the chrysler file no. is 16463834. *tr |