Consumer Complaint Detail
FORD / CROWN VICTORIA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007110554 | Incident Date: Apr, 30 2007 |
| Consumer's City: STILLWATER | Consumer's State: MN |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: CROWN VICTORIA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:axle assembly:axle shaft |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FAFP74W53X | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 01 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 16 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 ford crown victoria with a 4.6l v8 and automatic transmission. in the last 44,000 miles i have had two rear axle failures that necessitated the replacement of the axle shafts, seals etc. the first failure was at 57,902 mi and was covered under warranty. the second at 102,753mi - 44,851 miles. i have found that ford does have a recall on these vehicles but will not cover my vehicle as it is not a taxi/police/fleet vehicle. i am nearly 60, drive mostly freeway and country roads, do not race anyone, do not tow anything and work to get the best gas mileage i can from my car. i drive it gently. i have had the rear axle serviced per the schedule and it was only about 3,000 miles after my last axle service that this new failure occurred. i saw fluid all over the wheel well and upon removing the tire saw fluid coming out of the hub area. thinking it was an emergency brake failure took it to a certified shop and found out it was the axle seals going and the axle shaft deteriorating. this was a $458.31 repair that i feel should not have been necessary. my axle has failed at 57kmi and 44kmn later. i have read on the web of numerous individuals who have had rear axles go and that some of these caused accidents. i was lucky both times because i have been working on cars for over 40 years as a hobby and watch my cars carefully. i feel fords position of using only vin numbers, rather that incidents, is a danger to the general public and an obvious safety issue. *tr |