Consumer Complaint Detail

CHRYSLER / CONCORDE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110741 Incident Date: Jun, 26 2007
Consumer's City: RICHMOND Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CONCORDE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C3HD46R9YH Date added to File: May, 23 2021
Date Complaint Received: Jul, 03 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2000
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: First ,heard noise coming form engine(rattling noise). took to dealer to have them look at it. was told by mechanic, that the engine would probably be gone in six months. that's all i was told. no reasons why. if the problem was fixable or anything. a week later the car cut-off on me right after i had exited the highway. if i would've still been on the highway, it would've definitely caused a terrible accident. took car to my mechanic. he had to take the engine completely apart to find out what the problem was. come to find out , it was the water pump that caused the timing chain to break in two places, causing the whole engine to lock-up! so i paid my mechanic $1,615.20 to replace timing chain, gaskets,and numerous other things to try to get the car started just to see if the engine was gone. guess what i found out? it was gone -dead).now i'm stuck with a beautiful car , that's no good to me. and i'm still paying on it! this stinks.