Consumer Complaint Detail

BRITAX / E9L39 (REGENT) / REGE

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110759 Incident Date: Jul, 03 2007
Consumer's City: CLOVIS Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Britax Child Safety, Inc.
Model Name: E9L39 (REGENT) Model Year: REGE
Vehicle Involved in a Crash: No Component's Description: Child seat:latch strap
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My complaint is regarding the new britax regent manual(dated 06/07: http://www.britaxusa.net/support/regent_r2.pdf.pdf. it states that the short route for latch is required for children 40-80 pounds ,page 12. also, there is a warning that latch should not be used for a child above 48 pounds , which is consistent with most vehicle manufacturer's recommendations. allowing latch up to 80 pounds could result in car seat failure if the vehicle manufacturer has not approved latch to that weight. *ak another dangerous statement in this new manual is "secure the child restraint with the versa tether, if available, or with a vehicle belt." (page 2), which implies that the carseat can be installed with the top tether alone. if parents follow these instructions, the carseat will not be safety secured in the vehicle. another discrepancy is the instruction to route the latch strap or seatbelt over the back of the harness when using the long belt path (pages 14, 17, and 18). a tightly installed carseat may have a harness that cannot be tightened to properly fit the child, if this is followed. this manual also fails to clarify that the top tether is a requirement for any latch installation. it recommends using the tether when available to "improve installation", but does not acknowledge that latch is a system (lower anchors and tethers for children) that requires the use of the top tether. the manual lists when the tether is required and latch installations are not listed there (page 22). another error (page 18) is under the heading for lap belt installation long route: "figure a illustrates a typical short route lap belt installation", and it shows a picture of the long route. i am a certified child passenger safety technician, and i am disturbed by the contradictions and unsafe recommendations in this new manual. please look into this. i have never seen a child seat manual with so many potentially dangerous statements in it.