Consumer Complaint Detail

SATURN / LS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110800 Incident Date: Jul, 02 2007
Consumer's City: SANDY Consumer's State: UT
Vehicle Transmission Type: MAN Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JT52F71Y Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving home with the windows open and at a stop heard a subtle metallic clicking sound coming from the front of the car. when i pulled into my driveway a few minutes later i left the car running and lifted the hood to investigate. the sound was coming from the top of the engine where the timing chain drives the cams. having heard about a problem with these cars breaking timing chains and reading complaints on the nets web site about this very problem i was immediately alarmed. before i could even step away from the car to shut it off, i heart a louder metallic clank and the care stopped. the timing chain broke literally under my nose. had i been on the freeway, crossing an intersection or such this sudden loss of power could have caused a serious accident endangering myself and others. i have always been faithful about changing the oil in my 2001 saturn l200 at the recommended intervals and such a thing should never happen at only 85000 miles. the car is in the shop now being fixed. the service representative at saturn would not admit having ever heard of this problem and acted like it was very unusual that this happened. i know otherwise. i beg of you to please take action on this. myself and others should not have to bare the cost of this very expensive repair caused by bad engineering not to mention the terrible safety hazard this represents. thank you. *ak