Consumer Complaint Detail

MERCURY / VILLAGER / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007110815 Incident Date: Jun, 20 2007
Consumer's City: CHADDS FORD Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: VILLAGER Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 31 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle was being drive when automatic transmission failed and reverted back to first gear. after stopping, turning off engine, and restarting, vehicle would not come out of first gear when being driven. vehicle was subsequently towed to dealership , carman ford in new castle de), but was unable to diagnose problem. dealership reported that they could not duplicate. vehicle was picked up by owner and began to drive it home when problem re-occurred. vehicle is now at cottman transmission in west chester pa who diagnose metal shavings in the transmission well (minute fragments) that may or may not be causing the problem.*ak