Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111018 Incident Date: Jun, 28 2007
Consumer's City: BEVERLY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5LMFU28R51L Date added to File: May, 23 2021
Date Complaint Received: Jul, 07 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering control arm assembly and front suspension of the lincoln navigator broke while i was driving home. it was lucky that it happened on the local street and the speed limit was 30 mph. i wa sable pull the car to safety. the year of the car was a 2001 model. i thought it was too early to be broken. we were not aggressive drivers. we just used the car to commute from home to work on the highway and the local street. we went to the dealer to fix the problem. the dealer blamed it on the extreme tire, (mickey thompson : baja crawl radial that we used. we were skeptical of this answer. may be it was a manufacturing defect. the steering control arm assembly and front suspension should be strong and durable to gaurantee the driver safety. it should not be broken easily like this. could you give us some advice? who will be responsible for this case? should we keep or sell this car. *ak