Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111120 Incident Date: Jun, 08 2007
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA56264B Date added to File: May, 23 2021
Date Complaint Received: Jul, 08 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While applying brakes,a grinding noise was heard coming from the rear of the vehicle. upon getting the vehicle checked it was discovered that the inner brake pads were worn down to the bare metal, while the outside brake pads were in new condition. the front brakes were assessed at 80% remaining life. new pads, calipers, and rotors were required to fix the problem. the cause of the problem: the brake caliper bracket (caliper slide) seized up, causing the caliper to sit offset, and thus wear the brake pads prematurely and unevenly. the van had 30,000 miles on it, and was just off of bumper to bumper warranty. ford was not willing to cover any cost of repairs.*ak