Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111312 Incident Date: Jul, 03 2007
Consumer's City: Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, air:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA52284B Date added to File: May, 23 2021
Date Complaint Received: Jul, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 15 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 ford freestar. the contact received a recall notice in 2004, which stated that two rotors and the front hubs of the vehicle needed to be replaced. the two rotors were replaced, but the front hubs were not. the contact began experiencing failures with the front hubs and contacted both the service dealer and ford. the failure was noticed while driving 3 mph. the dealer stated that they were not responsible because the hubs were not replaced at the time of the recall. the recall # was unavailable. the current mileage is 45,574 and failure mileage was 45,400.