| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007111350 | Incident Date: Jun, 08 2007 |
| Consumer's City: ORTONVILLE | Consumer's State: MI |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: STRATUS | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:shock absorber |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1B3EL76R32N | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 09 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 27 2003 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Rear shock upper mount attacked by corrosion, vehicle only 4.5 years old and 60,500 miles. un-painted pot metal like material broke up into multiple pieces without warning. one minute vehicle drove fine, hit a typical pavement expansion joint causing a light clunk to develop. within two miles i pulled over to inspect because the hammering in the suspension got so bad. found the rear shock absorber was no longer retained at the upper end. vehicle could still be driven home gently but there was nothing retaining the coil spring to the body other than gravity. both upper mounts were replaced with painted replacement parts from the dealer. the left rear mount had not failed yet, but corrosion was rapidly turning it into powder from the top down. *tr |
