Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111372 Incident Date: Jan, 31 2007
Consumer's City: ALICE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:fan
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4G258N4YC Date added to File: May, 23 2021
Date Complaint Received: Jul, 09 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2002 jeep grand cherokee. the contact stated that the plastic fan blades of the electric radiator fan were overheating. he took the vehicle in to be serviced prior to receiving a recall notice and the recall repair was not performed. he spoke with the dealer who stated that the recall work was already done. however, the contact does not believe that because the manufacturer will not offer reimbursement. the recall # was unknown. the current mileage is 90,000 and the failure mileage was unknown. the consumer stated she tried to obtain a copy of the receipt for reimbursement, but was informed after sending over the receipt to daimler chrysler that the receipt provided was not enough. the consumer then tried to obtain more information for drivetime but to no avail. the consumer wants to be reimbursed for the recall repair performed on the vehicle. updated 08/02/07 *tr