Consumer Complaint Detail

FORD / TAURUS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111584 Incident Date: Jun, 15 2007
Consumer's City: LATHAM Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 18 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 ford taurus station wagon that the front coil spring broke when backing out. i heard a noise and than an explosion when the front tire blew out. this was the same failure ford had recalls for 1999 and 2000 models as i had those cars. i emailed ford , and they said go to the dealer or fix it yourself. i spoke to a local dealer, who knew of the problem but said no recalls on this problem for my car. i have since heard this story from many people who knew others who had the same failure. i could only imagine what would happen at 65 mph driving down the highway. how many people have to die or be injured before ford was made to react. quality one what a joke. *ak