| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007111627 | Incident Date: Jul, 09 2007 |
| Consumer's City: GRAND PRAIRIE | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Subaru of America, Inc. |
| Model Name: FORESTER | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JF1SF65622H | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 11 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Oct, 20 2001 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Soa is not being forthcoming about a major defect affecting many of its vehicles. on wednesday july 11, 2007 i spoke to soa and explained my concerns about the chronic leaking head gasket problems on many of your vehicles. i own a 2002 subaru forester which was diagnosed with a leaking head gasket in december 2006 and 68000 miles by a teape subaru technician in arlington tx. this repair would cost $1900.00. as i had to save up the money i did not get the work done until 07/10/07 at 75,000 miles. i considered this a major safety problem. had soa brought me in for a repair i might have avoided this expensive repair. my car could easily have overheated, resulting in an injury to myself and others. research revealed that this was a huge problem with their vehicles that frequently occurred again after being repaired/replaced. soa's representative told me that not only was my vehicle out of warranty for this problem but that there was no recall for it. he did, however, give me a case #1017178. subaru needed to step up and handle this problem. i am encouraging you to make them do that. the final cost for my gasket replacement work was 1725.42. i am mailing soa an itemized list of parts and labor along with my paid receipt, and i want a full refund for this work which included the labor. *ak |
