Consumer Complaint Detail

MERCURY / MOUNTAINEER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111703 Incident Date: Jun, 25 2007
Consumer's City: VIRGINIA BEACH Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Wheels
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2DU86W32U Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Traveling i-95 n between baltimore,md and wilmington de when transmission started slipping in 2002 merc mtnr. transmission slipping when shifting into 3rd gear at toll both. pulled off hwy at rest stop but did not turn off engine. pulled back onto hwy, accelerated and check transmission indicator came on. o/d light began flashing. pulled off hwy, called for tow and was taken to local ford dealership. was told band was broken in transmission and replacement was needed at cost of $4361. had just replaced left rear wheel bearing and rear parking brakes week prior for $650. vehicle had 75k miles. couldn't justify spending that much money on 6 year old vehicle that had left me stranded five hours from home. traded vehicle (got annihilated on trade!) and continued my trip.