Consumer Complaint Detail

BMW / 323I / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111741 Incident Date: Jul, 12 2007
Consumer's City: IRVING Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 323I Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAAM3335YC Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 21 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I am an owner of 2000 bmw 323i. it currently has ~115k miles on it. today (friday, july 13, 2007), i entered the parking garage at work and attempted to back into a parking space --- as i always do. i drove forward, then put my car in the reverse gear, but it would not move. when i pressed on the accelerator, it would only make an idling sound like it was in the neutral gear --- even though the lcd showed "r" (reverse). after a few attempts of trying to go in reverse, i realized that all my efforts came to naught. luckily, i had just enough room to "drive" forward and clear the car in front of me so that i could take my car to get repaired. come to find out, i need a new transmission. i find it very odd that my transmission would go out this early and it wouldn't give any type of warning. also, i find it very frustrating that there are cars that cost 1/3 of the price and provide better utility. this experience definitely has me questioning my brand loyalty. bmw surely isn't living up to its' branding message as "the ultimate driving machine" --- unless it specifically excludes going in reverse.