Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111787 Incident Date: May, 09 2007
Consumer's City: BETHEL Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E52U Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 05 2005
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The car had no reverse at times. when it shifted into reverse, it was very jerky. eventually reverse was lost. grinding noise at approximately 30 miles per hour. transmission completely rebuilt at a cost of $2700. car had only 67,000 miles. i still have the grinding noise and occasionally the o/d light comes on due to sensor in 4th gear. ford should be ashamed. *tr