Consumer Complaint Detail

MERCEDES BENZ / C230 / 2007

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007111835 Incident Date: Jul, 01 2007
Consumer's City: WEST COVINA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Mercedes-Benz USA, LLC
Model Name: C230 Model Year: 2007
Vehicle Involved in a Crash: Yes Component's Description: Air bags
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: WDBRF52H67F Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 12 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my three month old 07 mercedes benz c230 sport sedan. i had 1 passenger with me and i entered the intersection in the#1 lane and i felt an impact to the driver door as the airbag deployed. i steered the steering wheel to the right , causing the rear driver's side to fishtail in the island. as i went across the lanes i steered to the left to avoid the front end. my passenger rear tire hit the curb. as i exited the vehicle i noticed there were no other vehicles around and nothing in the roadway. the car had no damage, just scratches to the body. both rear rims had damage from the fishtail effect. i immediately called mercedes benz about the airbags malfunctioning. mercedes sent a representative, who determined me that i must have ran over something in the road, causing the driver's side rear tire to lock, which resulted in loss of control over the vehicle. it hit the curb, causing the airbag to deploy. i went out to the dealership to take a look underneath the vehicle. i observed no damage underneath. the only damage was to the inside rear driver side tire which had a light scratch mark which should have been a dent. they stated it was my problem, and they did not see anything wrong with the airbag. i contacted mercedes benz collision center about airbag deployment. mechanic stated the sensor from the drivers side was in the door and should have gone off if something hit the right point. i contacted mercedes benz corporation asking to speak to the representativ e who came out with the decision, they denied my request. i informed mercedes benz that maybe there was no a defect in other mercedes benz vehicles, but there was one with mine. i told them that i am a police officer and luckily i knew how to manuever a car in that type of situation because of all the training i have had. i told them if it was somebody else the car would have been totaled and someone could have died. they told me pound sand, well not in those exact words.*ak