Consumer Complaint Detail

LINCOLN / NAVIGATOR / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 007111896 Incident Date: Jul, 13 2007
Consumer's City: Consumer's State: ME
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: NAVIGATOR Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 5LMFU28517L Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2007 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jun, 20 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2007 lincoln navigator. while the vehicle was parked, the contact heard a popping noise followed by a loud explosion. he noticed that the vehicle was on fire. he then heard more popping sounds and noticed that the vehicle was completely engulfed in flames. the fire destroyed the vehicle and melted the sidings of the house and shed. the vehicle has not been inspected to determine the cause of the fire. the current and failure mileages were 1,500. the consumer stated before the fire remembers the cruise control was acting erratic and the heat in the vehicle was not working at the time. the consumer provided pictures of the vehicle engulfed in flames from the defect. updated 08/20/07 *tr