Consumer Complaint Detail

VOLVO / XC90 / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112021 Incident Date: May, 22 2007
Consumer's City: GREENVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: XC90 Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YV4CM982171 Date added to File: May, 23 2021
Date Complaint Received: Jul, 15 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 22 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving on interstate 40 at 80 mph my car began shaking violently and shut off. it was trailored to the nearest volvo dealership where it took 3 weeks to repair , 1 week to identify the problem). they found that the valve spring" on the 2007 volvo xc90's engine had broken, causing the car to operate on only 4 of its 6 cylinders. this car barely had 2500 miles on it at the time of the failure. the cylinder head of my brand new engine had to be replaced, certainly compromising the resale value of my car, and after 3 weeks in the shop,and $6000 worth of repairs including a rebuilt engine, volvo will not recompensate me (replacement engine, extended warranty, etc.). i am extremely upset about this. i purchased a volvo because it is supposed to be the most dependable and safe car on the road. instead i have been badly mistaken.*ak