Consumer Complaint Detail

FORD / FORD TRUCK / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112044 Incident Date: Jul, 16 2007
Consumer's City: BRAINTREE Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD TRUCK Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Structure:body:hatchback/liftgate
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU73E42U Date added to File: May, 23 2021
Date Complaint Received: Jul, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 24 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: This is a complaint about the flawed design of ford explorer liftgates. 2002 and 2003 vehicles were affected, but i was sure there were more. the back panel cracked completely down the panel separating the two sides. i didn't know what the end result could be but it certainly looked like a piece could fly off and interfere with following vehicles. there were hundreds, if not thousands of these vehicles on the road with the same exact crack, and ford received hundreds of complaints but refused to fix it so far. as usual, they will probably wait until someone was hurt or worse before taking action. please look into this.*ak