Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007112123 | Incident Date: Jul, 15 2007 |
| Consumer's City: CASTLETON | Consumer's State: NY |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C8GP54L04R | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 16 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 31 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: The 2004 chrysler town and country check engine light came on and the engine was running rough, especially in idle. the odometer reading was 37,500, the vehicle was 3.5 years. old, and it has a 3.8 liter engine. a chrysler dealer ran a diagnostic check and determined that new spark plugs and wires were needed. also, some computer codes may need to be reset. cost would be $350. i bought the parts and installed them myself. i replaced many spark plugs in the old days and these were the worst looking plugs i have ever seen. the tips of the electrodes were severely rounded off on all 6 plugs. i owned chrysler/plymouth minivans since 1984 and only remember replacing spark plugs once, and probably @ a high mileage. champion warrants their platinum plugs for 5 years. chrysler's maintenance schedule says to replace spark plugs and wires @ "100,000 miles". something must be wrong with this engine. *ak |