Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112125 Incident Date: May, 19 2007
Consumer's City: ROCKVILLE Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Electrical system:wiring
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2C8GP54L12R Date added to File: May, 23 2021
Date Complaint Received: Jul, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Over a period of a few weeks i was experiencing intermittent electrical problems where the air conditioner (a/c) fan, radio, windshield wipers, and power windows would stop working for several minutes and then start working again. the problem got worse over these weeks. after 3 trips to the dealer they told me that battery acid had leaked on the wiring harness and i needed a new one. i had no problem with the battery, and chrysler dealers had performed most on the maintenance on the car and no one had told me that battery acid was leaking on the wiring harness. the new wiring harness cost me $2,600. it seems to me to be a defect in design to run the wiring harness under the battery. also, why can't the wiring harness be modular where one section could be replaced at a much lower cost.*ak