Consumer Complaint Detail

JEEP / LIBERTY / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112150 Incident Date: Apr, 30 2007
Consumer's City: SPRINGFIELD Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: LIBERTY Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Seats
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 16 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 11 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I don't have a safety complaint. this is about water stains on the seats. i own a 2007 jeep liberty and i have spoke with the company and the dealer, and now i have notified the better business bureau and the attorney general's office. the water stains on the seats have brought down the value of the car. i was told how to clean them, and even had a dealer clean them for me. and now they are worse then ever. i have been told that this is not a manufacturer's defect, but that cannot be at all true. the car is 4 months old, and on the inside looks 10 years old. water does not stain or rather never in any of my other cars. it does not take a genius to figure this out. the company is in major denial about this. i have done research on other websites and have discovered numerous letters about this same problem. so, if this is not a defect, then what is it? a fluke? i hardly think so. the company needs to stand by the warranty and fix this problem for their customers. *ak