Consumer Complaint Detail
EXISS / HORSE TRAILER / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007112225 | Incident Date: Mar, 20 2007 |
| Consumer's City: PHOENIX | Consumer's State: AZ |
| Vehicle Transmission Type: | Manufacturers Name: Exiss Aluminum Trailers, Inc. |
| Model Name: HORSE TRAILER | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Structure |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jun, 19 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 7/22/06 , we pulled our exiss sport 407 horse trailer up to our property in flagstaff. we arrived at 10 am and disconnected the trailer. at 11 pm the trailer fell down onto the bed of the truck, damaging the bed. the jack collapsed. 3/21/07 when we get home from an outing we disconnected the trailer and raised it off the truck. just as i walked out from under the nose of the trailer from putting the light cord as the trailer fell to the ground and missed hitting me by 5-6 inches. at 10 pm, i raises the trailer up with a 2 ton floor jack so i can attempt to secure it in the proper position. the next morning, i found 3 pieces of what appeared to be aluminum, but was an epoxy type product. 3 weeks ago i took the trailer to a dealer in phoenix, and found a 4th piece when we left to pick it up. it appeared that when the trailer was being manufactured someone messed up in drilling holes to attach the jack and tried to plug them with this compound . i have photos of the damage to the truck, the jack and these pieces that came off the trailer. exiss is refused to pay for the damage to the trailer, stating that it was out of warranty, only original owner was covered. we bought this trailer in june 2006, it was delivered on june 23, 2006 to us) currently, the trailer was still at the dealer, who was trying the best to get it fixed through exiss, and we had no trailer to use for business. we show horses. the first time it happened we were willing to think there was an outside possibility that we did something wrong , although we always check and double check the trailer, each and every time it was connected, and disconnected. after the second incident that all but could have killed me, we knew it wasn't our fault. this left me with a trailer that was unsafe to leave unconnected to a vehicle, rendering the trailer completely useless as the main support beam in a state that has greatly compromised the structural integrity of this trailer.*ak |