Consumer Complaint Detail

CHEVROLET / SILVERADO 2500 HD / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112257 Incident Date: Jun, 07 2007
Consumer's City: POUGHKEEPSIE Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SILVERADO 2500 HD Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Service brakes, hydraulic:foundation components:disc:rotor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GCHK23U44F Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 30 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 chevrolet silverado 2500hd with approimately 32000 miles needed to replace all brakes and rotors. rear rotors and pads were severely rusted and damaged. i believe it is a quality defect in either the rotors or i nthe brake system itself. this truck was bought at local dealership(poughkeepsie chevrolet). it went through nys inspection at this same local dealership. tires were rotated regularly. truck had been inspected at 25,000 miles with no indication(from dealer) that brakes were wearing. took truck in to have them look at they quoted me a price of over $1,800.00 to replace all brakes and rotors. the mechanics and service manager pointed to a pile of rotors in the back and indicated it happens all the time. further search of internet and talking to other chevrolet owners, indeed indicates that the brake system on this model year truck has not performed to a quality standard. i am an attentive person so i noticed that something was not right. others may not be as attentive and without the right attention, these brakes systems could completely fail due to this defect and cause crash and injury. chevrolet should acknowledge the defect and take corrective actions. *ak