Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2001
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007112282 | Incident Date: Jul, 15 2007 |
| Consumer's City: LOS ANGELES | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2001 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:exhaust system:emission control:catalytic convertor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSG69M71M | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 17 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 15 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I received last month a recall notice dated may 2007 from volkswagen america for the 2001 jetta v6. it was for a problem with the electronic control module (ecm) software for the catalytic converter monitoring system. i was instructed to go immediately to a volkswagen dealer for repair. i made an appointment and brought the car yesterday to the local dealer, santa monica volkswagen. the service team informed me that volkswagen, had unannounced to owners, closed the recall because it had yet to work out a permanent fix for the problem. volkswagen america should have sent owners who'd received the original recall notice a letter informing them not to act on the recall, not to bring their cars in. this problem with the ecm software has resulted in the vehicle for years, having the check engine light permanently illuminated. volkswagen never informed owners of this. as a result, i spent several hundred dollars with my own mechanic, not volkswagen dealer, trying to solve the problem. overall, i have been highly dissatisfied with this recall. i continue to drive a car with this defect. wasted a morning yesterday at the volkswagen dealer because of an erroneous recall notice sent to me by volkswagen, and i have already incurred significant expenses trying to solve a problem that volkswagen has known about, evidently, for many years without acting.*ak |