Consumer Complaint Detail

JAGUAR / X-TYPE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112294 Incident Date: Apr, 03 2007
Consumer's City: DUARTE Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: Jaguar Cars, Ltd.
Model Name: X-TYPE Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJEB52D14X Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Jag x type 2.5 was driving perfectly. suddenly while slowing down to make a turn a loud sound like metal grinding was heard as clutch refused to engage into any gear. it was gone. as a former professional driver i knew the sounds and felt when a clutch was wearing out. this was at 46,938 miles. defective design, mechanical as some part broke or shattered, not due to driver error. jaguar service said it was not covered by the warranty, but when i was considering to buy this car the jaguar management assured me that all past mechanical problems had been corrected in these new x type cars. i kept the old damaged parts after paying $ 3246, plus $340 car rental , and $ 65 taxi. it took a second trip back to the dealership to get the clutch to engage properly. they said mine was the second clutch they had ever serviced. now i am very concerned for my personal safety in driving this car anywhere, and particularly on the freeways. *ak