Consumer Complaint Detail

FORD / EDGE / 2007

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112471 Incident Date: Jul, 19 2007
Consumer's City: SYLVANIA Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EDGE Model Year: 2007
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDK49C97B Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2007
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power train: transmission. i have a ford edge built on 01/04/07. purchased on april 01,2007 about 30 days after that about once a week after sitting all night upon leaving the house the transmission starts out smoothly but as i step on the gas the transmission has a sudden surge and makes a loud 'bang" and down shifts causing a sudden down turn in speed. then it just goes away and is fine for several days . lately this occurring more and more(about every four days at the moment. unusual thing is it only occurs in the morning start up. when i took into the dealer they found a notice put out by ford stating that cars built in between december 15,2006 and january 10,2007 have a problem of shifting from fouth to first in start up. but ford states that without the computer noting this one specific code they will not replace the transmission. i am in great fear that if this starts more often in the regular daytime driving i will never know if i can moderately pick up speed anytime or will the car downshift in common traffic and the possibilities of being struck from behind or broadsided. this is a very serious defect that needs immediate attention. when this occurs the noise alone is frightening. even though you have it in your mind it could happen it always scares you. *tr