Consumer Complaint Detail

FORD / ECONOLINE / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112602 Incident Date: Jul, 17 2007
Consumer's City: WEST WARREN Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: ECONOLINE Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 24 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We have a 2003 ford econoline van that ejected it's first spark plug this spring costing us towing and $500.00+ in repairs. wednesday, it happened again, this time on the new york state thruway. we were forced to stand in a 10 foot piece of grass between 3 lanes of traffic and a rock cliff with 4 small children. after we managed to get 7 people packed into a tow truck and get to the nearest ford dealership, we had to rent a car for 3 days and pay for yet another repair. i investigated and found out that this is a recurring defect in this type of ford engines. i called the ford motor company to see what can be done to repair the actual engine problem. i was told that my van is now fixed, so technically it is fine. i was also told that there is only a 50% chance that the problem may occur again and if it does i should call back. i want to know what recourse there is for someone who just doesn't want to drive around with their children in a known time bomb! *tr