Consumer Complaint Detail

DOMETIC / RM3862 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112617 Incident Date: Jun, 22 2007
Consumer's City: Consumer's State: OR
Vehicle Transmission Type: Manufacturers Name: Dometic Corporation
Model Name: RM3862 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Equipment
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1AU2830322A Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 30 2006
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns two dometic rm3862 refrigerators. the contact received a safety recall notice for both dometics. he has attempted to have the recall repair work performed for four months now. the contact is 100% disabled and the refrigerators cannot be transported to the manufacturer for the repairs. the contact offered to pay dometic to make a service call. dometic refused and informed him to transport the refrigerators. the serial numbers for both dometics are 12300034 and 20500046. the part and recall numbers were unknown. the consumer stated there is a problem trying to speak with someone in customer service at the phone number provided either they speak a different language or the call is being disconnected. the consumer provided reimbursement forms. updated 08/13/07 *tr