Consumer Complaint Detail

PONTIAC / GRAND AM / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112618 Incident Date: Jul, 19 2007
Consumer's City: CHARLOTTE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: GRAND AM Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NF52F44M Date added to File: May, 23 2021
Date Complaint Received: Jul, 19 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: In may, my ignition switch completely locked up. the ignition system is integrated with the passlock system. my dealer performed the repair of the ignition system, and now, just a few months later, i am having passlock problems. after researching the problem on the web, i have discovered that the passlock issue is a long outstanding problem the manufacturer is aware of, yet they have done nothing to resolve the problem for the affected customers. the cost of repair for this type of problem is approximately $380. this fee is not justified as it is the result of a defect in design or manufacture and should be subject to a recall and not foisted off on the customer. *jb