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NHTSA Complaint Number: 007112692 | Incident Date: Jul, 11 2007 |
Consumer's City: SAHUARITA | Consumer's State: AZ |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: VUE | Model Year: 2006 |
Vehicle Involved in a Crash: No | Component's Description: Electrical system |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: | Date added to File: May, 23 2021 |
Date Complaint Received: Jul, 20 2007 | Complaint Type: IVOQ |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: Yes | Anti-lock Brakes: Yes |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: 2006 saturn vue with 18,000 miles. three times, while my 73 year old mother was driving, the entire warning light cluster has come on while driving. the first occurrence she pulled over and stopped the motor. she restarted it and the lights remained on for about 1 mile, the vehicle seemed to be working okay, then the lights went out before she got home. she reported it to the dealer (it is a lease vehicle). they asked her to drive it in the following day; they could not duplicate the problem and returned the car to her. the same thing happened about two weeks later. this time the lights remained on and the dealer said it was traced to a bad electrical connector. they replaced the connector and returned the vehicle to mom. about two weeks later the lights all came and the electronic power steering system failed. mom could barely turn the wheel enough to pull over. fortunately she was stopped at the time talking to a friend on the street near her house. if she had been in traffic there surely would have been an accident. the dealer sent a tow truck right away and picked up the vehicle. they have replaced an electronic module and the lights stayed on; they now have changed the main computer and a totally different bank of lights came on. now they are working on getting her a different vehicle, one that she can feel safe in. even if they replace everything in that vue and get the lights to stay off she does not feel confident about driving it -- if the steering fails in traffic there will be a wreck and possible injury/death. the dealership in colorado springs where she leased it from is doing everything they can to make things right -- their service has been great, just a piece of junk system in the 2006 vue. *tr |