Consumer Complaint Detail

FORD / EXPLORER / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112821 Incident Date: Jan, 05 2007
Consumer's City: LEICESTER Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission:gear position indication (prndl)
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU74W22U Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 16 2004
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: At 65,000 miles i had to have both clutch packs in the drive train replaced at a cost of $300. at 72,000 miles the transmission failed and the cost was $1,750. just recently at 91,000 miles the gear shift (prndl) fell off of the steering wheel and is currently sitting at a dealership waiting for a "back ordered" part. *tr