Consumer Complaint Detail

HYUNDAI / SANTA FE / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112872 Incident Date: Jul, 05 2007
Consumer's City: SOUTHGATE Consumer's State: KY
Vehicle Transmission Type: AUTO Manufacturers Name: Hyundai Motor America
Model Name: SANTA FE Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:rear
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KM8SC83D01U Date added to File: May, 23 2021
Date Complaint Received: Jul, 22 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving my 2001 hyundai sante fe eastbound on interstate 275 in wilder kentucky at approximately 65 miles per hour at approximately 10pm , when i heard a popping sound and suddenly lost control of the vehicle. my wife and two children ages 8 and 11 were in our suv with me. the car swerved over three lanes of traffic and the median strip veering wildly from lane to lane. the vehicle almost tipped over several times. fortunately, no other cars were nearby and i was able to bring the vehicle under control. the car was towed to the newport firestone store on carothers road. 859-491-1400. the wheel was turned out approximately 10 degrees. the shop found that the suspension trailing arm had rusted through and had almost completely separated into two pieces. we could easily have been killed or seriously injured. i saved the part. the wheel was literally hanging on by a thread. the repairs costs approximately $800. i called hyundai customer service and they were completely unresponsive. this is not what a consumer would expect from a six year old vehicle. i am concerned that other cars out there are ticking time bombs. *jb