Consumer Complaint Detail

MERCURY / GRAND MARQUIS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007112946 Incident Date: Jul, 06 2007
Consumer's City: MEDFORD Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: GRAND MARQUIS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist:pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2MEFM75W44X Date added to File: May, 23 2021
Date Complaint Received: Jul, 23 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 05 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 2004 mercury grand marquis. while driving 5 mph, the steering wheel became extremely hard to turn. the contact checked the power steering fluid, and the fluid was at the proper level. a mechanic power flushed the power steering fluid; however, the problem continued to occur. as of july 24, 20007, the vehicle had not been repaired. the failure mileage was 18,500 and the current mileage was 18,900. updated 0201/08. *lj the power steering pump was replaced with a re-built pump. updated