| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007112951 | Incident Date: May, 26 2007 |
| Consumer's City: PITTSBURGH | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: WINDSTAR | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2FMZA574X3B | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 23 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 19 2003 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: With no warning, the front left coil spring on my 2003 ford windstar snapped as we were driving. the broken spring shot into my tire causing a blowout and loss of control of the vehicle almost hitting a guard rail and then oncoming traffic. we were able to get the vehicle under control and stop it but were lucky that we were only going 35 mph at the time. if this would have happened on a highway, there would have been injuries and possibly fatalities. this caused a very dangerous situation with myself, my wife, and my four children in the vehicle at the time. this has been a recurring issue with windstars since 1996. i had the vehicle repaired at a local repair shop. it was memorial day weekend and we needed our vehicle and, in addition, did not know what the problem was when i took it to be repaired. i phoned ford and they told me that this was not covered and would not reimburse me for the repair. with only 66,000 miles on my vehicle, this should not have happened and caused a very dangerous situation. now i am wondering when the other coil spring will snap. i believe that ford should be responsible for the repair of this vehicle since this is a recurring issue and could have caused a major accident. i have retained the broken coil spring. *tr |
