Consumer Complaint Detail

CHRYSLER / PACIFICA / 2006

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113014 Incident Date: Jul, 18 2007
Consumer's City: SIMI VALLEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: PACIFICA Model Year: 2006
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 23 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2007
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased our 2006 pacifica, certified used, in may '07 with less than 21k miles. within a few weeks the car started stalling - frequently. the first time it happened, i was exiting the freeway. as i approached the bottom of the ramp, my car stalled and the steering wheel locked. i ended up in the oncoming traffic lanes (it was early; there were no cars at the time). the subsequent stallings would occur anytime i was making a right or left turn or just coming to a stop (at about 3-7mph). the car has been in 7 times for repair (totaling more than 30 days, and has incurred over 300 miles of testing). we have had the idle undershoot reprogrammed, 2 fuel pumps replaced, pcm reprogrammed, a new pcm, once was told it was just "out of gas" - even though it said i had 30 miles to go and fuel light wasn?t on - they put a couple of gallons in my tank, enough to get me to a gas station (now i had 60 miles to go) and car stalled again after filling tank. it's now back with the dealer (6 days now), after having been towed in we couldn't even back out of the driveway without it stalling. it is currently being looked at with the help of chrysler, but were told they cannot duplicate the problem (even though we were able to duplicate it with their mechanic in the car a few days ago). frustrating and disturbing. this is a serious issue and just a matter of time before someone has an accident. how many cars can we continue to avoid hitting? *tr