Consumer Complaint Detail

FORD / WINDSTAR / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113206 Incident Date: Jul, 24 2007
Consumer's City: SHREWSBURY Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMDA5147SB Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2007 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tl*the contact owns a 1995 ford windstar. on july 24, 2007, the vehicle was taken to have the transmission serviced. at that time, the contact learned that the coil springs were cracked and failing. he searched the internet and found the nhtsa website. he discovered safety recall number 01i007000 (suspension: front:springs:coil springs). the service representative stated that his vehicle was included in the recall, but the ten-year free period expired. the contact informed the representative that he had never received a safety recall notice. the representative stated that it was nhtsa's responsibility to mail out the recall notices. the purchase date was unknown. the current and failure mileages were 235,000.