Consumer Complaint Detail

VOLKSWAGEN / GTI / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113240 Incident Date: Jul, 05 2007
Consumer's City: HERMOSA BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GTI Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 9BWDE61J534 Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 29 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: (1) car engine overheated with air conditioning unit on with 35k miles (4 year old car). (2) dealer repair service technician discovered both auxilary fans (290" and 345") failed to spin at low speeds and operate only at high speeds causing engine to overheat when car is between 0 to 30 mph. dealer directed consumer parts were not covered under powertrain warranty (4 years, 50,000 miles) and considered electrical parts and to repair at consumer's expense ($918). corporate office eventually covered part and consumer covered labor expenses. several other electrical issues have occured with the car including bulb replacements on a/c console, brake lights, and battery failure after 4 years pointing to possible electrical design or integration flaw. (3) fans were replaced and problem was resolved. *jb