Consumer Complaint Detail

BABY TREND / 6311 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113270 Incident Date: Jul, 16 2007
Consumer's City: SAINT LOUIS Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: Baby Trend, Inc.
Model Name: 6311 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:harness:strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 25 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Baby trend flex-loc infant car seat (model #6311): the belt attached to the buckle on this five point harness, brand new infant restraint is starting to unravel. complaint filed both over the phone (through their voice mail service) and online. response time is supposed to be 48 hours, but after 10 days, there's been no reply to either complaint. store where bought won't accept it as a return since it was purchased more than 90 days ago, even though it's only been used for 7 weeks. also, the handle release buttons (to lower or raise the carry handle) is hard to operate. *tr