| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007113299 | Incident Date: Jul, 25 2007 |
| Consumer's City: SAN JOSE | Consumer's State: CA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: A4 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Fuel system, gasoline:delivery:fuel pump |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WAUVC68E73A | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 25 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: May, 18 2006 |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 audi a4 1.8t engine. i discovered a loud mechanical noise at the rear of my car when driving and now also at idle. i found out from a audi independent shop & from online car forums that the issue on my car is the fuel pump is about to fail. i just found out that there was a recall on this car nhtsa campaign id is 06v017000, the manu campaign number is jl. i then discovered from service records on the car that the fuel pump had been replaced on 4/19/06 with 35,434 miles on the car with the jl code. i purchased the car at the end of may 2006 with 35,500 miles on the car. i had to get a repair to the fuel sender unit (shows the fuel level) under warranty on 6/16/06 with 36,706 miles, the dealership never mentioned the service history to me at this point. the car has just reached 57k miles(out of warranty 50k)and now the fuel pump is screaming with mechanical noise.so basically with only approx 22k miles on the "new" fuel pump it is failing again. today i went to a audi dealership in san jose, ca and told them the issue with the car, and the history of the service. the service consultant was extremely unhelpful and refused that they should fix the car under a recall notice. in his own words he said that a mechanical part could fail the very next day after installation. so much for inspiring confidence in a premium manufacturer. i told him about the safety aspect that if the fuel pump fails on my wife and i when driving on a interstate, he did not care. after this i then rang up audi of americas consumer helpline, i talked to a friendly lady, but she said that noting could be covered under warranty by aoa and i would have to pay out of pocket myself i am extremely unhappy, and very worried about our safety to drive this car. audi should step up and replace this critical component especially as history proves that there was a official recall on this issue. but they are unwilling to help out. please help my wife and i out. it would be much appreciated. thanks. *tr |
