Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 007113301 | Incident Date: Jul, 14 2007 |
| Consumer's City: BETHEL PARK | Consumer's State: PA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine:gasoline:turbo/supercharger |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSE69M43M | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 25 2007 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 25 2005 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: There was a large amount of smoke from the tailpipe right after the 75,000 mile cpo warranty ended. the smoke was caused by a faulty turbo. the turbo had been replaced at 49,000 miles and vw and an independent verified that the turbo was faulty. the dealership was asked to check the engine (under warranty) five times throughout the time after the first turbo was installed, they reported that all was fine. as soon as the warranty ended, they said that the turbo needed to be replaced. vw has shifted all responsibility to me. even though the car is burning oil, and affecting the catalytic converter, no warranties apply. the turbo needs to be replaced again, however, no one (including vw) can explain why it keeps failing, despite perfect maintenance. *tr |