Consumer Complaint Detail

D / 14048271 / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 007113359 Incident Date: Jul, 26 2007
Consumer's City: TROUTDALE Consumer's State: VA
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: 14048271 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Electrical system:ignition:anti-theft:control module
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G2NW52E11C Date added to File: May, 23 2021
Date Complaint Received: Jul, 26 2007 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 2001 pontiac grand am will not start...again. i know the problem is with the security passlock system, but the mechanic at the dealership acts like he has no idea what im talking about. i called gm customer service and they told me they couldn't help me unless a part they replaced was defective. i was in my way to have a diagnostic test ran today and the car wouldn't start. now i have to get it towed, again. they still will not listen to me. i have read online forums, the nost helpful of which came from edmunds.com. i will keep trying with the dealer. this is the 5th time the car won't start. i've had a new battery and a new ignition switch put in. i know it is related to the security system because the security light is on...duh. it comes on every time i have this problem. i have turned the key to the on position for 10 minutes to reset the computer. that worked once and doesn't work anymore. i have put way too much money into this car and cannot afford to put any more into it over a problem that gm knows exists and will not fix. maybe they believe if they ignore it, it will go away. *tr